Privacy Policy

Go Charter Mallorca Effective Date: April 22 2025

Go Charter Mallorca is committed to protecting your personal data and complying with the General Data Protection Regulation (EU) 2016/679 (GDPR)and applicable Spanish data protection laws. This Privacy Policy explains how we collect, use, and protect your information when you use our services or interact with our website.

1. Who We Are

Go Charter Mallorca S.L.
Local 75, Puerto Portals, 07181 Calvia.
Email: info@gochartermallorca.com
Phone: +34 635 902 646
Data Controller: Go Charter Mallorca

2. What Personal Data We Collect

Identification Information:** Name, nationality, date of birth Contact Information:** Email address, phone number, address Booking Details:** Charter dates, group size, preferences Payment Information:** Billing address, transaction details (processed securely via third-party payment processors – we do not store card numbers) Nautical License Details** (if applicable for bareboat charters) Communication History:** Emails, inquiries, feedback

3. How We Collect Your Data

*We collect data when you: Fill out a contact or booking form on our website Communicate with us via phone, email, or in person Make a booking or request a quote Follow us or interact with us on social media platforms

4. Why We Use Your Data (Legal Basis)

We process your data under the following legal grounds:
Contractual Necessity: To manage your booking and provide the services you request
Legal Compliance: To meet maritime, insurance, and tax regulations
Legitimate Interests: To improve our services and maintain communication with you
Consent: For marketing communications, only if you have opted in

5. Sharing of Data

We do not sell or rent your data. We may share it with:
We may share your data with the following third parties, where necessary and appropriate: Third-party service providers (e.g., payment processors, booking platforms)
Skippers or crew (only relevant trip-related information)
Local authorities when required for maritime operations or legal compliance
IT and web hosting providers under strict confidentiality agreements

6. Data Retention

We retain your data only as long as necessary: For legal and accounting purposes (usually up to 5–6 years) For marketing communications: until you withdraw your consent

7. Your Rights Under GDPR

You have the following rights regarding your personal data: Access – Request a copy of the personal data we hold about you
Rectification – Correct inaccurate or incomplete data
Erasure – Request deletion of your data (where legally permissible)
Restriction – Request limited processing of your data
Data Portability – Receive your data in a structured, commonly used format
Objection – Object to data processing based on legitimate interests or for direct marketing purposes
Withdraw Consent – Withdraw your consent at any time, where processing is based on consent
To exercise any of these rights, please contact us at: info@gochartermallorca.com

8. Data Security

We implement technical and organizational measures to protect your data, including encryption, secure servers, and access controls. Only authorized personnel have access to personal data.

9. International Transfers

We primarily store and process your data within the European Economic Area (EEA)**. If we transfer data outside the EEA, we ensure appropriate safeguards are in place (e.g., standard contractual clauses).

10. Cookies and Website Analytics

Our website may use cookies to enhance user experience and collect anonymized analytics data. You can manage your cookie preferences through your browser settings. For more information, see our [Cookie Policy]..

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the effective date clearly noted.

12. Complaints

If you believe your data has been mishandled, you can file a complaint with: Agencia Española de Protección de Datos (AEPD) Website: [https://www.aepd.es](https://www.aepd.es)
Contact Us
For any privacy-related questions or to exercise your rights,
please contact: Go Charter Mallorca Email: info@gochartermallorca.com
Phone: +34 635 902 646
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