Good to Know
What types of charters do you offer?
We offer various charter options suitable for private clients, corporate events, group trips, sight-seeing excursions, and more. The charters are either half-day, full-day or sunset.
Can I drive the boat myself?
Our packages include a professional skipper, so you don’t need to worry about driving the boat yourself and potential costly damage. They can take care of finding the best locations for your adventure and anchoring safely, especially if you would like to get off the boat. We even take care of the cleaning at the end of your trip.
How is pricing determined for a charter?
Pricing is typically based on the duration of the charter, distance travelled, seasonal demand and any additional services or
crew required.
What payment methods do you accept?
We accept all major credit and debit cards through our secure POS (TPV) terminal or via Stripe payment links. A deposit is required to confirm and secure your booking. The remaining balance must be paid before the charter begins. No charter will commence until full payment has been received.
What is included in the charter fee?
The fee includes the vessel, insurance, captain and fuel (on some packages only). The boats have a stand up paddle board, masks and swimming noodles. Additional services like catering, entertainment or extended time / distance may incur extra charges.
How far in advance should I book a charter?
What personal information do I need to provide?
In accordance with Spanish maritime safety regulations, we are required to collect identification details from every passenger on board. Please provide a valid passport or government-issued photo ID for each guest before departure.
What is your cancellation and refund policy?
Cancellations are only valid if made in writing.
Cancellations by the Client: Fees as follows – More than 30 days before the start of the charter – 50% of the charter fee, 8 to 30 days before the day of the charter – 70% of the charter fee, Up to 7 days before the beginning of the charter – 100% of the charter fee. Cancellations by the Company: In case of mechanical failure, severe weather, or force majeure, a full refund or reschedule will be offered.
What about the weather?
The charters take place on the Mediterranean Sea, where conditions on the water can change quickly. It may be a little breezy—especially during summer afternoons in Mallorca—or occasionally choppy due to marine traffic. This is a normal part of the boating experience, and you may get a little wet from sea spray. We closely monitor the weather and sea conditions before and during every charter and only operate when it is safe to do so.
What safety measures are in place during the charter?
All of our charters comply with applicable local and international maritime safety regulations. Our boats are regularly inspected and maintained, and our crew and drivers are professionally trained and certified in safety procedures. We provide life jackets for all passengers, and they are inspected annually in accordance with regulatory requirements to ensure they remain in excellent condition.
Are food and beverages allowed or provided?
Yes, all trips include complimentary water. Some packages include soft drinks. You can also bring your own food and drinks. We can also provide drinks and food on request.
Is travel insurance or liability coverage included?
Basic liability insurance for the charter is included. However, we recommend purchasing additional travel insurance from a third-party provider to cover trip cancellations or interruptions, medical emergencies, and the loss, theft, or damage of personal belongings. This can provide valuable protection if you need to cancel your charter for personal reasons or end your trip early, as these situations are generally not covered by the charter’s liability insurance.
Are pets allowed on board?
Pet policies vary depending on the type of charter and destination. Please inform us in advance if you plan to bring pets so we can
accommodate your request appropriately.
Can I make changes to my booking after confirmation?
Yes, changes to dates, destinations, or passenger counts can often be made, subject to availability and possible adjustment fees.
Please contact us as soon as possible for modifications.
How many people can go on the boat?
Our boats are licenced for 10 people including the captain.
Do your boats have a toilet?
Yes. Each boat is equipped with an enclosed electric seawater toilet located in the cabin, providing privacy and convenience during your charter.
Do your boats have a shower?
Our boats are fitted with a deck shower to rinse away the salt water after swimming.
